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Branch Out 2016
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 Branch Out is SDLA’s biennial conference hosted for and by support staff. It is an opportunity to network and participate in continuing education opportunities in our state outside of annual conference. While it is aimed at support staff, all are welcome.

Register here.

Branch Out 2016 Programs

Service Matters! (Keynote)

Dee Dee Raap
Customer service can be stressful and demanding.But what if it your customer service was effective, delivered your library’s service brand promise, built patron loyalty and made your job more fun?All of that is possible and has been the result of programs built by service expert Dee Dee Raap.In her presentation, Dee Dee will provide both the “how-to” deliver great service to every library patron as well “why-to” inspiration.The result?Solid tips, strategies and a chance to laugh and love your customers in ways that help you deliver great service every day.

Keep Calm: Find Your Pink Flamingos

Dee Dee Raap

Want to make your journeyreallygreat?Learn to find the best and let go of the rest.Or as Dee Dee says, “Find Your Pink Flamingos!”Her mom’s plastic, pink flamingos on the prairie embarrassed Dee Dee as a kid, but now symbolize the gifts of her mother’s life—the values that make our journey great.You will find yours, too, as you color, laugh and share the stories that hold your values as Dee Dee shared in her book,Find Your Pink Flamingos.

Digital Literacy on a Budget

Evan Washechek, Brookings Public Library

This session will showcase several free online tutorials/resources available for libraries to refer patrons interested in basic computer and internet skills. Display the pros and cons of each as well as their best served audiences.

Target Audience: Anyone who assists patrons with computers or the internet.

ESSA & School Libraries

Ann Smith, Sioux Falls School District

ESSA - the Every Student Succeeds Act - was passed in December, 2015. Reauthorizing the Elementary and Secondary Educa-tion Act, ESSA replaces NCLB and contains unprecedented language acknowledging the role effective school libraries play in improving student achievement. What exactly does ESSA say about school libraries and what can we do to leverage this legisla-tion to strengthen school libraries in South Dakota?

Target Audience: School Libraries

Forgettable and Unforgettable Library Programs

Kathy Wibbels, Yankton Community Library

Are you stumped about the types of programs that will entice new people and faithful patrons into your library? Enjoy an interactive session of program ideas that have worked in our library and others that have not been so well received but could work for you. Bring your own ideas and we’ll pool them to make a list of creative programming ideas for all ages.

Target Audience: Academic/Health/Special Libraries, Small Libraries, School/Children’s Services, Public Libraries

Topic Area: Customer Service, Children’s Programming, Adult Programming

Marketing Your Library on Social Media

Dana Schmidt, Yankton Community Library

I would like to talk about some general marketing tips and strategies that could be applied to libraries. I will try to give some tips specific to Facebook, Twitter, and Instagram as well as highlighting some libraries that have a strong social media presence and talking about what they do well. There would also be time allotted for attendees to share some of the ideas that have worked for their libraries.

Target Audience: Individuals in charge of or interested in marketing their library through social media, particularly Facebook, Twitter, and Instagram.


Robots Will Take Over the World (or maybe just the Library?)

Susan Heggestad, Public Relations and Programming Specialist, Edith B. Siegrist Vermillion Public Library

This program will present the partnerships and processes by which the Edith B. Siegrist Vermillion Public Library has welcomed a robust robotics program into its lineup of offerings for kids.Grants, resources, strategies and a potential state-wide partnership will be discussed.

Target Audience: Children's Librarians, Programming Librarians, Rural Librarians, and Library Administrators

South Dakota Share-It and Interlibrary Loan Procedures through the South Dakota State Library

Brenda Hemmelman & Nina Mentzel, South Dakota State Library

Learn about South Dakota Share-It, the new discovery layer and interlibrary loan interface from Auto-Graphics. In one search, you will be able to simultaneously search up to 100 SD library catalogs and all e-resources licensed by the South Dakota State Library (full-text included). This should allow greater and easier access to current full-text reference and magazine resources. Interlibrary loan functionality in Share-It will allow participating libraries to manage their own requests. Get answers to frequently asked questions on interlibrary procedures through the South Dakota State Library.

Target Audience: All libraries

Topic Areas: Technology/Automation, Interlibrary Loan

What’s New for Your Community in E-Resources

Jane Healy, South Dakota State Library

Attend this session to learn the latest enhancements, updates, and changes in State Library-provided subscription e-resources and see how the e-resources make your library a stronger community partner.

Target Audience: Academic, Public, School Libraries


 Dorm rooms will be available on August 10th on the Augustana University campus at the rate of $25 for single occupancy and $20 for doubles.


9:00 - 9:30 AM Registration (Morrison Commons, 2-in-1 Room)

9:30 - 9:45 AM Welcome & Introductions

9:45 - 10:45 AM Keynote Speaker, Dee Dee Raap: Service Matters!

11:30 - 12:15 PM Lunch

12:20 - 4:20 PM Breakout Sessions 1-4

4:30 - 5:00 PM Wrap-Up & Ice Cream Social




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